Every missed call is a customer who rings your competitor instead. Bertrand is your own AI receptionist: it answers the calls you can’t get to, or every call straight away if you prefer, handling FAQs and booking appointments 24/7, so every enquiry turns into revenue, not a lost lead.
AI does not need to replace humans when it can assist us instead. Bertrand AI is designed to allow business owners to reclaim their time and resources to spend on what actually matters — running the business, delivering the service, or building the product.
Client acquisition can run on autopilot 24/7 and still provide an authentic, personable experience to every prospective or existing client. Bertrand AI can act as your primary phone line, your off-hours-only line, or simply your backup — invoked only if a human doesn't answer first.
It is a core value at Bertrand AI to respect workers' rights and to use AI as a logical and ethical tool for business growth.
24/7Availability
InstantNo Hold Music
Every CallAnswered or Passed On
How It Works
Three simple steps to never miss a call
01
We Learn Your Business
We take time to understand your services, tone, FAQs, and goals.
02
We Build Your Agent
A fully customised AI phone receptionist is configured and tested to your brand.
03
You Never Miss a Call
Your agent goes live. Leads captured, bookings made, you stay in control.
Why Bertrand
Your Team Handles the Room. Bertrand Handles the Ringing.Closed for the Night, Still Taking BookingsVoicemail Doesn’t Book Appointments. Bertrand Does.Busy Reception? Bertrand Catches the Overflow.Lunch Breaks and Bank Holidays, CoveredEvery Missed Call Rings Your Competitor NextA Backup for Your Team That Never Clocks OffThe Calls After Closing Are Still Customers
Use Cases
Built for businesses that rely on calls
Tradespeople & Contractors
Never lose a job lead to a missed call again.
Medical & Dental
Handle appointment bookings and FAQs around the clock.
Legal & Professional Services
Give every enquiry the response it deserves, instantly.
Salons & Wellness
Fill your diary automatically, even outside opening hours.
Hospitality & Events
Manage enquiries and reservations without lifting the phone.
Any Call-Based Business
If calls matter to your business, Bertrand AI can help.
Live Demo
Pick a voice. Talk to it live.
Every Bertrand AI receptionist is built with the voice, accent and language that suit its callers. Scroll through the voices, then speak to any of them now, in your browser. Each is our own demo agent, so ask it anything about Bertrand AI.
HHughEngland · Male
Our lead voice. Natural and calm, with quiet authority.
BBertrandEngland · Male
Calm, assured and well-spoken.
LLucyEngland · Female
Fresh, bright and easy-going.
LLauraEngland · Female
Warm and natural, with a soft Southern English accent.
EElizabethEngland · Female
Kind, clear and precise.
MMeeraEngland · Female
Calm, professional and well-spoken.
CCharlotteEngland · Female
Warm, clear and modern.
GGraceEngland · Female
Casual, calm and clear.
DDanielEngland · Male
Steady and measured, like a broadcaster.
AArcherEngland · Male
Relaxed and conversational.
JJoeEngland · Male
Older, gentle and warm.
CCharlieEngland · Male
London accent, clear and friendly.
SSimonEngland · Male
London businessman, professional and friendly.
SShaunEngland · Male
Clean and reliable, with a hint of the West Country.
MMariaEngland · Female
Soft West Midlands accent.
AAmeliaEngland · Female
Friendly and engaging, with a Midlands accent.
VVickyEngland · Female
Natural and warm, with a soft Midlands accent.
CChloeEngland · Female
Soft South Yorkshire, friendly and calm.
PPenelopeEngland · Female
Mild Newcastle accent, warm and soothing.
KKellieEngland · Female
Calm and made for customer service.
LLukeEngland · Male
Warm, natural Yorkshire.
JJoshEngland · Male
North East England.
SSteveEngland · Male
Older Lancashire voice, calm and balanced.
HHarryEngland · Male
Calm and professional, with a Liverpool accent.
MMatthewEngland · Male
Warm and confident, with a broad Liverpool accent.
GGemmaEngland · Female
Warm and friendly, with a Liverpool accent.
DDeanEngland · Male
Calm and friendly, with a Stoke-on-Trent accent.
CCraigEngland · Male
Steady and warm, with a Stoke-on-Trent accent.
BBeckyEngland · Female
Kind and friendly, with a Stoke-on-Trent accent.
LLeanneEngland · Female
Warm and lively, with a Stoke-on-Trent accent.
HHamishScotland · Male
Relaxed, steady and natural.
NNicolaScotland · Female
Warm West of Scotland.
SSophieScotland · Female
Warm and energetic Glaswegian.
MMarkScotland · Male
Calm and warm.
AArchieScotland · Male
Warm and friendly, with a soft Scottish lilt.
WWillemWales · Male
Casual and conversational, with a subtle Welsh lilt.
HHannahWales · Female
Soft and friendly Welsh.
SSamWales · Male
Young, soft and friendly, gently Welsh.
GGrahamWales · Male
Clear and mature, with warm Welsh tones.
RRhysWales · Male
Rich and clear, from a Welsh actor.
JJohnNorthern Ireland · Male
Warm and balanced Northern Irish.
MMichelleNorthern Ireland · Female
Direct and natural, from the North West of Northern Ireland.
PPatrickIreland · Male
Friendly and easy-going, with an Irish accent.
JJessicaIreland · Female
Warm and clear, with an Irish accent.
LLauraIreland · Female
Friendly and natural, with an Irish accent.
RRichieIreland · Male
Relaxed and conversational, with an Irish accent.
TTedIreland · Male
Calm and warm, with an Irish accent.
NNicolasFrance · Male
Native French, and fluent in English too.
LLucieFrance · Female
Native French, and speaks English with a French accent.
PPierreFrance · Male
Native French, and speaks English with a French accent.
CClémentFrance · Male
Native French, and speaks English with a French accent.
AAdinaFrance · Female
Native French, and fluent in English too.
MManonFrance · Female
Native French, and fluent in English too.
LLoubnaFrance · Female
French with a Moroccan accent, and fluent in English too.
HHamidFrance · Male
French with a Moroccan accent, and fluent in English too.
MMarcGermany · Male
Native German, and speaks English with a German accent.
RRamonaGermany · Female
Native German, and speaks English with a German accent.
LLauraGermany · Female
Native German, and fluent in English too.
AAvaGermany · Female
Native German, and fluent in English too.
LLeaGermany · Female
Native German, and fluent in English too.
BBenGermany · Male
Native German, and fluent in English too.
OOttoGermany · Male
Native German, and fluent in English too.
TThomasGermany · Male
Native German, and fluent in English too.
HHopeUnited States · Female
Natural, clear and calm, with a General American accent.
MMarkUnited States · Male
Casual and natural, with a General American accent.
JJessicaUnited States · Female
Chatty, friendly and helpful, with a General American accent.
JJackUnited States · Male
Natural and upbeat, made for customer support, with a General American accent.
AAlexandraUnited States · Female
Young, natural and down-to-earth, with a General American accent.
BBrianUnited States · Male
Deep, resonant and reassuring, with a General American accent.
DDakotaUnited States · Female
Warm and steady, with a Southern accent.
WWadeUnited States · Male
A clear Southern baritone, warm and confident.
NNiaUnited States · Female
Calm and warm, with a New York accent.
MMikeUnited States · Male
Deep, calm and direct, with a New York accent.
JJerryUnited States · Male
Easy-going and conversational, with a Boston accent.
AAnaUnited States · Female
Native Spanish, with a Mexican accent, and speaks English too.
AAntonioUnited States · Male
Native Spanish, with a Latin American accent, and speaks English too.
JJennaCanada · Female
Warm, relatable and clear, with a Canadian accent.
CChrisCanada · Male
Casual, calm and clear, with a Canadian accent.
CCatherineCanada · Female
Warm and conversational, with a Canadian accent.
EErikCanada · Male
Easy-going and conversational, with a Canadian accent.
SStephanieCanada · Female
Calm, clear and confident, with a Canadian accent.
AAmélieCanada · Female
Native Quebec French, and speaks English too.
AAlexandreCanada · Male
Native Quebec French, and speaks English too.
JJeanneCanada · Female
Native Quebec French, and speaks English too.
ÉÉtienneCanada · Male
Native Quebec French, and speaks English too.
TThomasCanada · Male
Native Quebec French, and speaks English too.
KKardelenTurkey · Female
Warm and gentle, with a Turkish accent.
AArtemisTurkey · Female
Calm and professional, with a Turkish accent.
KKadirTurkey · Male
Deep, mature and soft, with a Turkish accent.
AArdaTurkey · Male
Warm and deep, with a Turkish accent.
HHarunTurkey · Male
Soft, calm and friendly, with a Turkish accent.
YYunusTurkey · Male
Confident and natural, with a light Istanbul accent.
TTahaTurkey · Male
Warm, clear and professional, with a Turkish accent.
YYagizTurkey · Male
Calm and smooth, Turkish-American.
VVirtueTurkey · Male
Young and crisp, Turkish-British.
BBurakTurkey · Male
Engaging and friendly, with a Turkish accent.
SScorzaTurkey · Male
Deep, gentle and friendly, with a Turkish accent.
AAnikaIndia · Female
Bright and clear, made for customer care, with an Indian accent.
RRanbirIndia · Male
Mature, neutral and clean, with an Indian accent.
HHudaPakistan · Female
Calm and confident, with a Pakistani accent.
SSalmanPakistan · Male
Natural and friendly, with a Pakistani accent.
OOloladeNigeria · Female
Calm, gentle and reassuring, with a Nigerian accent.
DDayoNigeria · Male
Clear, direct and natural, with a Nigerian accent.
RRichardGhana · Male
Deep, calm and professional, with a Ghanaian accent.
CClaireSouth Africa · Female
Even and polished, with a South African accent.
MMattSouth Africa · Male
Warm and balanced, a South African living in the UK.
YYnaKenya · Female
Smooth and warm, with a Kenyan accent.
KKeithKenya · Male
Warm baritone, with a mild Kenyan lilt.
NNicolethe Caribbean · Female
Rich and expressive, with a Caribbean accent.
DDamianthe Caribbean · Male
Clear and steady, with a Jamaican accent.
KKateAustralia · Female
Friendly and clear, made for reception calls, with an Australian accent.
TTomAustralia · Male
Easy-going and conversational, with an Australian accent.
JJennaNew Zealand · Female
Clear, engaging and warm, with a New Zealand accent.
MMikeyNew Zealand · Male
Casual and friendly, with a New Zealand accent.
JJessicathe United States · Female
Chatty, friendly and helpful, with an American accent.
JJackthe United States · Male
Natural and upbeat, made for customer support, with an American accent.
SSophieCanada · Female
Clear and engaging, with a Canadian accent.
MMarcusCanada · Male
Neutral, clear and professional, with a Canadian accent.
MMartaPoland · Female
Calm and sophisticated, with a Polish accent.
KKamilPoland · Male
Warm and friendly, with a Polish accent.
AAliceRomania · Female
Soothing and calm, with a Romanian accent.
MMarcusRomania · Male
Grounded and natural, with a Romanian accent.
SSilviaItaly · Female
Warm, clear and conversational, with an Italian accent.
LLorenzoItaly · Male
Polished, with a natural Italian accent.
LLeoniSpain · Female
Warm and eloquent, with a Spanish accent.
CChrisSpain · Male
Confident and direct, with a Spanish accent.
AAnaBrazil · Female
Calm and clear, with a Brazilian accent.
CCristianoPortugal · Male
Calm and natural, with a Portuguese accent.
SSalmathe Middle East · Female
Warm and composed, with a Levantine Arabic accent.
YYousefthe Middle East · Male
Warm and trustworthy, with an Arabic accent.
GGhizlaneMorocco · Female
Warm and natural, with a Moroccan accent.
LLoubnaMorocco · Female
Calm and reassuring, with a Moroccan accent.
JJawadMorocco · Male
Warm and conversational, with a Moroccan accent.
HHamidMorocco · Male
Friendly and clear, with a Moroccan accent.
CConstanceChina · Female
Calm, clear and professional, with a slight Chinese accent.
AAndyChina · Male
Gentle and friendly, with a slight Chinese accent.
JJanethe Philippines · Female
Clear, warm and cheerful, with a Filipino accent.
JJuanthe Philippines · Male
Warm and professional, with a Filipino accent.
EEleniGreece · Female
Warm and clear, with a Greek accent.
PPanosGreece · Male
Warm and measured, with a Greek accent.
Hugh · England
No app or download needed. Works directly in your browser. Demo calls are recorded and transcribed so we can follow up if you're interested.
Pricing
Simple, transparent pricing
You have staff answering the phones, and customer calls still get missed.
Prices for
Your first two weeks are free, starting the day your agent is handed over. No setup fee on your first location, no card charged, nothing taken for 14 days. Cancel any time, with no notice period.
All prices exclude VAT.
Off-Hours Cover
£250/month
750 minutes included
£0.40/min after
Cover outside your opening hours only. During opening hours calls go to your own team, and your receptionist takes over the moment you close.
Text your customers too, if you want. Booking texts: a confirmation and a reminder the day before. Phone payments: take a deposit or call-out fee during the call, by secure text link.
No monthly fee: 8p a text, added to your usage bill only when one is sent. Texts go in your business name and are one-way, so each one tells the customer to call you if anything changes.
Estate pricing
The bigger the group, the less each location costs
Every location after the first is priced by band: the more you have, the less each further one costs. Each still adds 300 minutes to the shared pool.
Location
Each, a month
2 to 10
£150
11 to 50
£120
51 to 150
£95
151 to 300
£75
301 to 1,000
£65
1,001 to 2,500
£59
2,501 onwards
£55
On Enterprise, £1,700 a month for the first location, with 8,000 pooled minutes:
Locations
A month
Per location
10
£3,050
£305
50
£7,850
£157
150
£17,350
£116
300
£28,600
£95
1,000
£74,100
£74
2,500
£162,600
£65
5,000
£300,100
£60
Plus a one-off £250 setup when you add your second location, and none for any location after that. Calls beyond the shared pool are £0.27 a minute. Per-location figures are rounded. All prices exclude VAT.
Not at all. Bertrand AI agents use the latest voice AI — they speak naturally, handle interruptions, and adapt to the flow of conversation. The demo above is a live example.
Most agents are live within 5–7 business days. We handle everything from configuration to testing.
No — and that's intentional. We believe AI should assist people, not replace them. Your agent works alongside your team, covering the calls they can't get to.
Absolutely. Voice, tone, name, knowledge base, and call flows are all tailored to your brand.
The agent handles your most common scenarios. For anything outside its scope, it can take a message, transfer the call, or book a callback.
Calls carry on being answered. Extra minutes are charged at the per-minute rate shown on your plan, and each call is rounded up to the next whole minute.